A little
clarity.

LoveToonify creates personalized animated films from your story and character photographs. Choose a film length, share your memories in our guided form and review the finished draft with the studio by email.

The 60-second film is $49 USD with 6 scenes, narration and music. The 90-second film is $69 USD with 9 scenes, narration and music. The 120-second film is $99 USD with 12 scenes and a personalized love song instead of a narrator. Two characters and three revision rounds are included in every package.

Yes. Each additional character costs $5.99 USD, up to six characters per film. Your total updates before checkout.

Add one clear JPG, PNG or WebP photograph per character. Each file can be up to 10 MB, with 20 MB combined. Choose visible faces and natural lighting. Only upload photographs you have permission to share.

No. Submit your story and character photographs in the order form before checkout. They are attached to your order automatically.

The 60- and 90-second films have a 24–48-hour delivery window. Premium 120-second films have a 5–8-hour express window. These windows begin at the studio’s production confirmation after payment. Revision turnaround is separate.

Open Track your order and use the customer account button to see your Shopify orders. Sign in with the email used at checkout. For the latest production stage, reply to your studio email or request an update using the support form.

Check spam and promotions folders, then confirm you are checking the email used at checkout. If you still cannot find the confirmation, contact the studio with your name and checkout email.

Yes. LoveToonify films are delivered digitally by email with no shipping charge. We do not sell posters or ship physical products.

Add your occasion date in the order form. The studio confirms the production schedule by email. Allow time for review and revisions before a gift or event.

The Premium 120-second film tells your story through a personalized love song instead of narration. Choose a genre and singing voice during ordering. The 60- and 90-second films include narration and background music.

The studio emails your draft. Send feedback in one collected request for each revision round, or reply to approve it. After approval, the team sends your final digital film.

Look for the final delivery email from the studio. Shopify order history shows your order information; draft and final film delivery are handled by email. If a link is missing or expired, use Contact us to request help.

Three revision rounds within the agreed brief. Each round is one consolidated feedback request followed by an updated draft. Include the scenes, details and changes together.

Yes. Request cancellation through Contact us or by replying to your order confirmation before the studio confirms production has started. Include your order number and checkout email.

Change-of-mind cancellations and refunds are not available once production begins because the film is personalized. This does not limit mandatory consumer rights or remedies for non-delivery or defective services that cannot lawfully be excluded.

Changes within your agreed brief are covered by the revision process. A new storyline, additional characters or a material scope change may need a separate quote, agreed before extra work starts.

Use the customer account button on Track your order. Sign in using the same email as checkout. Shopify may send a verification code to that inbox. LoveToonify does not need your password or verification code.

Check that the sign-in email matches checkout, or use the order status link in your confirmation email. If it still does not appear, contact the studio with the order number and checkout email.

No. Use the order form for your initial photographs. For a replacement reference requested by the studio, reply to the studio email. Do not include card details, passwords or verification codes in support messages.